Help

Step-by-step guides

Short guides that follow the app screen by screen.

For families

• Join your school

  Your school gives you a join code or a join link. Joining takes a few minutes, and you never need a password.

• Add your children and their allergies

  Add each child once, with their class and any allergies or diets. Luncheezy checks every lunch you order against them.

• Order lunches and plan the month

  Pick the lunches, add a meal for each child, review and pay once. The price you see is the price you pay.

• Cancel a lunch or mark your child absent

  Before the cutoff you can change or cancel a lunch. When your child is away, mark them absent. Here’s what you get back.

• How credits work

  Credit is money you can spend on lunches. It never expires, and it’s used automatically on your next order with the same seller.

• Let your child order on their own

  Your child can pick their own lunch at home, in class or with the school code. They see only meals that suit them, and you stay in charge of paying.

• Add a co-parent

  Share your children with another parent or guardian. Each of you signs in on your own, with the access you choose.

For schools and parent councils

• Set up your school and payments

  Follow the Get started checklist in the app, from two-step verification to your join code. Come back to it any time.

• Import class lists and invite families

  Add children and their classes from a CSV file, and invite their guardians by email in the same step.

• Create and publish lunch events

  Build each meal once, then schedule it as an event for one day or every week. Your screens say event; families see a lunch.

• Hand out lunches on lunch day

  Lunch day is a checklist for handing out lunches, class by class. Tap a child’s row as you hand the lunch over. It keeps working if the Wi-Fi drops.

• Prep totals, labels and class lists

  Reports turn your orders into prep totals for the kitchen, a label for each lunch and class lists for hand-out. Print them once ordering closes.

• Your Luncheezy plan and billing

  Settings → Billing shows your school’s plan and what it costs. Admins and treasurers choose or change the plan there, and find Luncheezy’s invoices and fee statements.

For caterers

• Join a school as a caterer

  A school invites you by email. You create your business, accept the caterer terms and connect your own Stripe account, and the school’s lunches appear in your workspace.

• Prep lists and labels for caterers

  Your workspace adds up every school’s orders for the day, counts allergies and prints labels, with names or label codes as each school chooses.