Join a school as a caterer

The school invites you

Caterers join through a school. A school admin opens Sellers, chooses “Add seller”, then “Caterer”. They enter your business name and email and choose “Send invitation”. Not invited yet? Ask the school.

Create your workspace

1. Open the invitation email and follow the link. Sign in with the code we send you: there’s no password.
2. Under Your business, check your business name and fill in the legal name, mailing address, city, province, time zone and contact email. The legal name and address appear as “Sold by” on families’ receipts.
3. Tick “I accept the caterer terms.”, then choose “Create business and accept”.
4. As an owner, set up two-step verification with an authenticator app or a passkey.

Already selling at another school? Pick your existing business instead of a new one, and accept as that business. All your schools share one workspace. You can read the caterer terms at any time.

Connect your Stripe account

Families pay you directly through your own Stripe account, and Stripe pays out to your bank. Schools can’t open your lunches for orders until card payments are on.

1. In your workspace, open Settings, then Payments.
2. Under Card payments, choose “Set up payments”. Stripe opens a pop-up where you sign in or create a Stripe login.
3. Give Stripe what it asks for. If you stop partway, What Stripe needs lists what’s left, and “Finish setup” picks up where you were.

Payments is also where you add your GST/HST and QST numbers and set the meal tax at each school.

Your team and the menu

To add your team, open Settings, then Staff, and choose “Invite someone”. Owners manage payments, payouts, settings and staff, and need two-step verification. Staff see upcoming lunches, prep totals, labels and the menu.

Each school owns its menu and names you as the seller on its lunches. Menu shows the meals on your lunches with their allergens. If something looks wrong, for example after a recipe change, choose “Flag allergen info”: the school’s menu managers get an email.

What you see about children

Only what you need to cook and pack safely, for lunches from 7 days back to 14 days ahead:

• Each child’s first name and last initial, or a label code instead. Each school chooses which.
• Their class, and their allergies with severity. A child with no dietary info on file is flagged: treat them as severe.
• Never last names, notes or families’ contact details.