For schools and parent councils

Create and publish lunch events

Build each meal once, then schedule it as an event for one day or every week. Your screens say event; families see a lunch.

Build your meals

Open Meals and select “New meal”.
Enter the name, a photo if you have one, and the price: what families pay, all fees included.
Under Dietary, tick each allergen it contains, and use “Add ‘may contain’ warnings” for traces from shared equipment. Under Suitable for, tick the diets it meets.
For options like a sauce or a side, select “Add choice group”, pick a rule such as Pick one (required), and add the options. An option can change the price or add allergens.
Select “Create meal”.

Good to know: Luncheezy checks orders against the allergens you list and can’t catch what isn’t listed. Your kitchen or caterer is responsible for ingredients, labelling and preparation.

Create the event

Open Events and select “New event”. Give it a name, such as Pizza Friday.
Under When, choose One day, Several days or Repeats weekly. Weekends and closure days are skipped for you.
Under Who, choose the classes.
Under Ordering window, check the order cutoff. It starts from your defaults in Settings, then Ordering rules.
To accept orders after the cutoff, turn on “Take late orders” and set Late orders until and the Late price change. Families see the late price all-in.
Turn on Absence deadline if families can mark a child absent and get credit, then set Absent until.
Under Meals, add your meals. You can change a price for this event and set limits. Leave limits empty to sell as many as families order.

On the form, Dietary needs shows the allergies and diets in those classes, and any need that no meal on your menu suits. After publishing, it’s on the event’s Dietary tab.

Publish and make changes

Select “Save draft” to finish later, or “Publish”. Families can’t see a draft.
Leave “Email families now” ticked to tell families in those classes that the menu is open, in their language. Then select “Publish event”.
If something is missing, like a meal or the school’s legal details for emails, it’s listed under Fix these before publishing.

Families can order right away. Later, you can add classes and meals, change prices and push deadlines. You can’t remove classes or meals or change the date: cancel that lunch and create a new one.

Cancel an event

Open the event’s menu and select “Cancel event”.
Choose “Give families credit (instant)” or “Refund to their cards (5–10 days)”.
Write a message to families, then select “Cancel lunch”.

Good to know: Every family gets the full amount back, and families with orders are always told. With card refunds, the card processing fees aren’t returned to the seller.

Still need help?

Parents: your school’s lunch team knows your menu, prices and dates best. For anything else, email [email protected]. A person replies within one business day, in English or French.