Add your children and their allergies

Add a child

When you first join a school, Luncheezy opens this page for you. Later, open Family and select “Add a child”.

1. Enter your child’s first name and last name.
2. Choose their class. If you’ve joined more than one school, choose the school first.
3. Under Allergies and dietary needs, tick each allergy and diet that applies, or tick “No allergies or dietary needs”.
4. If you ticked any, agree to the consent (see below).
5. Select “Add child”. Your child’s page opens so you can finish their allergies.

If your school approves classes first, you see “Waiting for the school to approve” until it does.

Finish allergies and diets

On your child’s page, under Dietary needs:

1. For each allergy, choose how severe it is: “Severe (anaphylaxis)”, “Mild to moderate” or “Intolerance (not an allergy)”.
2. Tick “Carries an EpiPen” if your child has one.
3. Add notes for staff if they help, for example where the EpiPen is kept.
4. Use “Add allergy or diet” for anything you missed, then select “Save dietary info”.

Your consent comes first

Allergies and diets are health information. Before you save the first one at a school, you’re asked to agree that the school and its lunch providers can use it to keep your child safe. Without your consent, they can’t be saved.

It’s never sent by email or text message. To withdraw your consent, open Account and select “Stop sharing health information” under Privacy. What you entered is then deleted (unless another guardian also shared it), and lunches aren’t checked against it anymore.

Who sees what

• School admins and managers, and your child’s teacher: allergies, severity, the EpiPen and your notes.
• Kitchen staff and lunch volunteers: first name and last initial, class, allergies with severity, and the EpiPen flag. Never your notes.
• Caterers: first name and last initial (or a label code), class, and allergies with severity. Never your notes.

More on the Safety and privacy page.

How orders are checked

• A meal that contains something your child is severely allergic to can’t be ordered for them, unless your school allows an override.
• Other conflicts, like “may contain” something your child is allergic to, or a diet the meal isn’t marked with, are listed as “Not suitable for” your child. To order one anyway, select “Order anyway” and confirm. Staff see it on lunch day.
• Children ordering for themselves see only food that’s safe for them and can never override.