For families
Order lunches and plan the month
Pick the lunches, add a meal for each child, review and pay once. The price you see is the price you pay.
Choose your lunches
Open Order. Under Open for ordering, lunches are grouped by week, each with its date and “Order by” time.
- One lunch: select it.
- A few lunches: tick each one, then select “Continue”.
- The month: select “Plan the month” to tick every lunch in the next four weeks that a child still needs. Adjust, then select “Continue”.
Up to 30 lunches fit in one order, from one school.
Add meals for each child
Each child gets a step, with their dietary info at the top.
- Under Menu for your child, select “Add” on a meal. If it asks for choices, pick them and select “Add” with the price.
- Use − and + to change the quantity, or “Customize” to change the choices.
- Select “Next: Leo” to go to your next child, or “Skip Maya” to leave a child out of this lunch.
- After the last child, select “Next lunch”. At the end, select “Review order”.
Meals that don’t suit your child are listed apart, with the reason. See how allergies are checked.
Shortcuts
- “Same as Maya” copies what a sibling has on this lunch, leaving out anything that doesn’t suit.
- “Maya’s usual” adds your child’s usual meal. To set one, select “Make this Maya’s usual” after you order.
- When an order has several lunches of the same kind, tick “Use Maya’s choice for the other Pizza Friday lunches in this order” to fill them all.
- “Same as last Friday” on the Order page repeats your last order on the lunches open now. Select “Review” to check it.
Review and pay
- On Review order, check each lunch. Select “Edit” to change one.
- Any credit you have with that seller is used automatically.
- Select the “Pay” button with your total, like “Pay $17.00”, and pay by card, Apple Pay or Google Pay. If the total is $0, select “Place order”.
- You see Order placed, and a receipt goes to your email.
With lunches from more than one seller, select “Continue to payment” and pay each in turn. If your school takes cash, cheque or e-transfer, select “Pay by cash, cheque or e-transfer instead”: it tells you how to pay.
Good to know: Prices include all fees. Nothing is added at checkout.
Cutoffs and your orders
Your school sets each lunch’s cutoff. After it, ordering closes, unless your school takes late orders: any late fee is already in the price, and late orders are final.
Your order is saved as you go. If you stop partway, “Finish your order” waits on the Order page.
Open Orders to see each lunch, what you can change and until when. To cancel or report an absence, see Cancel a lunch or mark your child absent.
Still need help?
Parents: your school’s lunch team knows your menu, prices and dates best. For anything else, email [email protected]. A person replies within one business day, in English or French.
More answers are on the Help page.