Skip to main content
Back to Help

For schools and parent councils

Hand out lunches on lunch day

Lunch day is a checklist for handing out lunches, class by class. Tap a child’s row as you hand the lunch over. It keeps working if the Wi-Fi drops.

Who can use Lunch day

Staff open Lunch day from the sidebar, and volunteers land on it when they sign in. Each person sees only what they help with:

  • Admins, managers and kitchen staff see every class.
  • Teachers see their own classes. On My class, “Open lunch day list” goes straight to the next lunch.
  • Volunteers see only the lunches they’re added to, from the day before to the day after.

To add a volunteer, invite them from Staff with the Volunteer role. Then open Events, choose the published event (families see it as a lunch) and open its Settings tab. Under Lunch day helpers, choose “Edit helpers”, pick the volunteers and their classes, and choose “Save helpers”.

Hand out lunches

  1. Open Lunch day. It opens on today’s lunch; to pick another, use the date and lunch menu at the top.
  2. Pick a class. Each row shows the child, what they ordered and their allergy line.
  3. Tap the row as you hand the lunch over. It’s ticked and the count updates, for example “18 of 24 handed out”.
  4. Tapped the wrong child? Choose “Undo” in the message that appears, or tap the row again.

Turn on “Remaining only” to see just the children still waiting, or use “Search children”. Children marked Absent, and lunches marked Not paid yet, are greyed out with nothing to tick.

Check allergies at every hand-out

The allergy line lists allergies first, marked “(severe)” where that applies, then intolerances and diets. “EpiPen” means the family says the child carries one. “No dietary info” means the family hasn’t filled it in yet, so take extra care. “Parent acknowledged” means a parent accepted a warning when ordering.

Good to know: Luncheezy checks orders against the allergens listed on each meal. The school or kitchen is responsible for ingredients, labelling and preparation. Always follow your school’s allergy plan.

If the Wi-Fi drops

The list is saved on your device when it loads. Offline, keep tapping: each hand-out is saved on the device (“Saved offline · will sync”) and syncs on its own once you’re back online.

  • Open the lunch while you’re online, on the device you’ll use. A lunch that never loaded there can’t open offline.
  • Keep Lunch day open until everything syncs. Logging out first loses the changes; Luncheezy warns you.
  • The device keeps each list until the end of the day after the lunch. Changes must sync by then.

Keep a paper backup

Before lunch, print the class lists in case no device is available: open Reports, then Class lists, pick the date and choose “Print”. Each class gets its own page, with a box to tick for each child. See Prep totals, labels and class lists.

Still need help?

Parents: your school’s lunch team knows your menu, prices and dates best. For anything else, email [email protected]. A person replies within one business day, in English or French.

More answers are on the Help page.